![]() Awful! My conclusion: when they have Black Friday sales they push out defective products on customers, that is pooor customer service. I spent too much time on the phone trying to resolve it. ![]() They would not replace them with a pair without defect. They have free returns any way so I could have returned them without their “permission”. I did not bother to return it, then this year I ordered a pair of leather boots and they also came with a very distinct defect, it took a while to have it “approved” to return, before they “authorized” to mail it, they wanted me to send a picture, which was ridiculous. I take advantage of sales around Black Friday, but here is the warning: I bought last year a leather jacket around Thanksgiving and did not get to wear it until spring, then I noticed that it had major flaws in leather, very visible on the sleeve. This upscale sister brand to ZARA has since expanded into womenswear, accessories, fragrances, and even childrenswear, with shops in 66 countries. I order clothes from them pretty regularly. Massimo Dutti (part of the Inditex group) was founded in Spain 1985, originally as a menswear label. I would like to share with Massimo Dutti shoppers and warn them about Massimo Dutti shopping experience. Need help using INDITEX? Try their Help Center now! More Matches Get Pricing Info for INDITEX The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Massimo Dutti. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Massimo Dutti.
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